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    Rwanda GBS Jobs Report – ITO

    Name

    Organisation Details


    *International Operator – An international operator that is not founded in Rwanda.

    *Domestic Operator – A domestic / locally born operator founded in Rwanda.


    Important: Employees must be counted once only and allocated to either the International or Domestic category.


    Note: All reported jobs must qualify as "decent jobs," defined as formal, paid, contract-based roles that comply with national labour laws, are not informal in nature, and provide fair remuneration and statutory benefits..

    Privacy Statement


    The information provided in this survey will be treated with the strictest confidentiality. All data collected will be used solely for research and analysis purposes. The final report will present aggregated results only and will not identify any individual organisation or reveal any organisation's specific responses or contributions in any way.
    Access to the submitted data will be restricted to Genesis Global Business Services (GBS), the appointed independent research partner, the Rwanda Development Board (RDB), and the Rwanda Global Business Services Growth Initiative (GI) for the purposes of analysis and reporting related to this study.

    I confirm that I have read and agree to the privacy statement.

    Closing headcount (FTE) at the end of the previous quarter

    New ITO jobs created in Q1 (January–March 2026)

    Jobs creation projection for next quarter

    — No Fields Available —

    Industries / sectors served by new jobs (Q1 2026)

    Source markets served (add number of jobs)

    Other Source Market


    The information from this section will be collected bi‑annually.


    How many employees have received training in these areas during the last two quarters
    (January–March 2026 & April–June 2026)?

    Skills Gaps and Requirements

    Forward‑Looking 6–12 Month Skills Forecast